Privacy Policy

Effective Date: 16th of July, 2026

Your Privacy is Important to us

At GREENMAXXING, as much as our dedication to designing products that offer companionship, comfort and tranquillity, we strongly believe in respecting your privacy and are committed to protecting the personal information you entrust to us across all our product offerings. We believe these privacy rights are fundamentally important no matter your ethnicity, gender and identity. 

This privacy policy highlights how GREENMAXXING handles your personal data when you interact with our website. 

Information We Collect

We collect information necessary to fulfil orders for our various product lines:

  • Personal Identification: Your name, email address, phone number, and shipping address.
  • Standard Order Information: For general purchases, such as our GREENIMALS 3D-printed terrarium series, we collect necessary contact and delivery information provided at checkout.
  • Customisation Details (Pet Model Service): For our custom pet model service, we additionally collect the name of your pet and the photographs you submit via our website to create your bespoke model.
  • Transaction Information: Payment details are processed securely through third-party gateways (e.g., PayPal, Alipay, credit/debit cards). We do not store your full payment card details directly.

How We Use Your Information

We use your personal information exclusively to:

  • Process, design, 3D print, and ship your products.
  • Communicate with you regarding your order status and any necessary design adjustments (specifically for custom pet models).
  • Fulfil our commitment to providing a meaningful, personalized experience.

Data Protection and Third-Party Disclosure

Your privacy and the security of your data are strictly important to us.

  • Strict Confidentiality: We will not share, sell, or disclose your personal identification information, pet names, or submitted pet images to any third-party entity or unauthorized individual.
  • Operational Necessity: We only share information with essential service providers, such as shipping carriers, solely for the purpose of delivering your completed order.

Data Security

We implement reasonable security measures to protect your information from unauthorized access, alteration, or disclosure. While no method of digital transmission is entirely secure, we are committed to maintaining the integrity of the data you provide to our studio.

Your Rights

You have the right to request access to the personal information we hold about you and to ask that your information be corrected or updated. If you wish to exercise these rights, please contact us directly.

Contact us

For any questions regarding this Privacy Policy or our practices, please reach out to us through e-mail greenmaxxingstudio@gmail.com or any of our contact channels.